🚀 AI NPS/CSAT Recovery Pack

Turn survey feedback into retention and referrals in under 2 hours — no coding required.

Most teams collect customer feedback — NPS, CSAT, post-support surveys — but then nothing happens.

• Unhappy customers churn silently.
• “Meh” customers drift away.
• Happy customers never get asked for reviews or referrals.

The AI NPS/CSAT Recovery Pack closes the loop automatically — so every response drives action.

✅ What’s Inside

• Plug-and-Play Google Sheet Template
  Works with NPS, CSAT, or any survey that has a score + comments. Automatically categorizes feedback and triggers alerts + follow-ups.
• Automated Alerts
  Get instant email alerts when new feedback comes in (Detractors/Low CSAT, Neutral, Promoters/High CSAT).
• Customer Recovery Emails
  Pre-built Gmail Drafts with placeholders ({{name}}, {{company}}, {{score}}, {{comment}}) that personalize follow-ups and send automatically when enabled.
• Setup Guide (PDF/Notion)
  Step-by-step instructions with screenshots.
• Quick Start Checklist (1-Page)
  Print-ready cheat sheet for daily use.
• Gmail Draft Pack (PDF)
  Copy/paste templates for unhappy, neutral, and happy customer outreach.

🎯 Who It’s For

• SaaS startups, support teams, and CS leaders who want to act on feedback immediately.
• Small companies that only have CSAT surveys but still want recovery workflows.
• Growth-minded founders who care about retention, not just acquisition.

💡 How It Works

1. Make a copy of the included Google Sheet.
2. Paste in NPS/CSAT survey responses (or connect a Google Form).
3. Add your alert email + team name in the Config tab.
4. Copy/paste the included Gmail Drafts.
5. Flip SEND_EMAILS to TRUE → watch it run automatically.

💰 Pricing

🎟 One-time access: $100
OR
🔄 Updates & bonus templates: $19/month

Done-for-You Setup ($500)

• You personally configure their Google Sheet, drafts, and test it live.
• Great for small SaaS or healthtech founders who don’t want to “touch the tech.”

⚡ Stop letting survey feedback collect dust.
With the AI NPS/CSAT Recovery Pack, you’ll close the loop, recover detractors, and activate promoters — automatically.